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Operations Director - Asia

  • Job reference: ATK004066
  • Sector: Management Consultancy, Transportation
  • Location: Hong Kong

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Global Perspective


Founded in 1911, SNC-Lavalin is a global fully integrated professional services and project management company and a major player in the ownership of infrastructure. From offices around the world, SNC-Lavalin's employees are proud to build what matters. Our teams provide comprehensive end-to-end project solutions – including capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance – to clients in oil and gas, mining and metallurgy, infrastructure and power.


On July 3, 2017, SNC-Lavalin acquired Atkins, one of the world’s most respected design, engineering and project management consultancies. We build long-term trusted partnerships to create a world where lives are enriched through the implementation of our ideas.


Regional Perspective


At SNC-Lavalin’s Engineering, Design and Project Management (EDPM) sector, we plan, design and enable the delivery of complex projects across transportation, energy and infrastructure. Our deep technical expertise combined with broad multidisciplinary capability can be scaled from niche mandates to mega projects. We are especially focused on accelerating the creation of additional value to our clients by harnessing data and digital technology to better design, deliver and manage the built environment for a decarbonized, climate resilient future.

In EDPM Asia Pacific we have over 3,000 employees spread across multiple locations including Hong Kong, China, Australia, India and Southeast Asia. The hiring of this newly created leadership position, based in Hong Kong, demonstrates our commitment to further develop our growing business in Asia.

The Role


The position of Operations Director will be based in Hong Kong and report to the Managing Director of Asia. The role will require collaborative partnering with the various SNCL EDPM / Atkins business leaders globally. The individual is expected to optimize the company's operating capabilities and team up with the management team to implement business strategies and is responsible for operational excellence and targets.


The individual has the responsibility to manage operations for the Asia EDPM business which includes transportation, infrastructure and property portfolios across Hong Kong, Macau, Mainland China, and South East Asia and other Asia markets, delivering operational excellence and innovation, ensuring that revenue and margin performance meet or exceed targets whilst enhancing our reputation with clients, governing overall effectiveness in project delivery and its financial health, maintaining effective communication with project teams, and with clients when required. The individual will also need to effectively balance the demands of the short and long-term operational performance of the business aligned with strategy for the organisation, underpinned by a culture of collaboration and excellence.





The Job Scope


This role requires an experienced, commercial professional, currently holding a leadership position either from the same industry or with experience in a related industry, preferably including experience working in Asia.


Key areas of responsibility will include:


Projects and Delivery

  1. Working with Project Directors and Project Managers to ensure that all projects are delivered on time and within budget while exceeding client quality expectations

  2. Working with the executive management team in identifying and prioritising business development targets and in leading on or contributing to tender submissions; incorporate best practices in bidding

  3. Being responsible for project forecasting and weekly utilisations to enable optimum management of existing resources going forward

  4. Partnering with internal senior management to ensure all services provided by the wider group are explored and utilized

  5. Driving the most efficient and quality conscious use of the Global Design Centres



  6. Oversight of structural cash management billings and payments

  7. Reviewing financial statements and data, using such data to improve efficiency

  8. Being accountable for the overall business P&L

  9. Leading on management and resolution of PI claims


    Strategy and Budgets

  10. Contributing to the development and achievement of the company strategy

  11. Preparing and delivering operational budgets;

  12. Conducting regular operational reviews to implement operational excellence including quality, efficiencies and cost savings

  13. Working with other stakeholders on the implementation of strategic initiatives

  14. Understanding of which clients and projects to focus on for bottom line success


    Contracts and Risk

  15. Identifying and managing portfolio risks, implement precautionary measures & procedures to manage projects, escalate and report to Managing Director for key decisions

  16. Overseeing the management of all contracts, identify and monitor key risks associated with contracts

  17. Managing commercial relationships with our clients to ensure that all parties understand contract terms and conditions & resolve any related issues


    People and Leadership

  18. Overseeing the business performance of project managers and business directors where applicable

  19. Reviewing and improving existing policies and procedures; and assure full compliance with corporate policies and procedures

  20. Providing management, technical and strategic guidance from the operational excellence perspective

  21. Leading, coaching and developing the team to ensure that various internal metrics are tracked and reported accurately, through regular performance and development reviews

  22. Be part of a clearly visible ‘tone from the top’ in relation to integrity and compliance issues

  23. Drive a culture where people are attracted, engaged, developed and retained


    KPI Metrics to include

  • Meet targets/stretch targets on Revenue and, EBIT

  • Meet productivity and cash targets

  • Drive project delivery quality and financial performance

  • Manage the overall risk portfolio aligned with business strategy

  • Drive improved client satisfaction scores, leading to repeat business

  • Meet and exceed Global Design Centre budget % usage targets

  • Ensure full compliance with corporate governance criteria


Candidate Profile


The ideal candidate will possess the following qualifications and competencies:

  1. Engineering degree or equivalent professional qualification with 15-20 years of relevant experience in our industry or in a consulting business

  2. Knowledge and experience in design & delivery of projects in transportation, infrastructure and property businesses, preferably in Asia
    Customer driven with a focus on providing  excellence in the eyes of our clients

  3. Experience in a multinational organization with an understanding of cross-cultural sensitivity is advantageous

  4. Strong commercial acumen with experience in P&L management and understanding the cost of delivery and how to manage for value

  5. Able to demonstrate a track record of leading commercial change within a global business

  6. Possess excellent networking and ability to collaborate with and influence key stakeholders

  7. Team player with excellent people management skills and the ability to lead and develop teams

  8. Should be strategic with a broad commercial vision, combined with a hands-on approach and detail-orientation

  9. A balanced and positive attitude

  10. Be of intellectual calibre, with the ability to communicate frequently, fluently and concisely

  11. Clear commitment to excellence in delivering quality, and to the safety of our people

  12. Ability to display decisive leadership